MYO 202 | Course Introduction and Application Information

Course Name
Office Management II
Code
Semester
Theory
(hour/week)
Application/Lab
(hour/week)
Local Credits
ECTS
MYO 202
Fall/Spring
2
1
3
3

Prerequisites
None
Course Language
Turkish
Course Type
Elective
Course Level
Short Cycle
Course Coordinator
Course Lecturer(s)
Assistant(s) -
Course Objectives The aim of the course; to provide students with vocational and technical skills in office management.
Learning Outcomes The students who succeeded in this course;
  • Students who successfully complete this course will be able to; • Define forms management and filing techniques in offices
  • Analyze stressful situations in the work environment and use related techniques to cope with these situations
  • Identify the problem of conflict in conflict environment and solve the problem by using related techniques,
  • Planning time in the office management
Course Description With this course; In human resources management; basic information about business analysis, job descriptions, element selection, performance evaluation functions and intergenerational management. Technical knowledge and skills are communicated in general communication and communication in the offices. Basic knowledge and practices about conflict, stress and time management in offices. The theoretical knowledge and current practices in business and professional ethics are taught and applications are applied to gain skills.

 



Course Category

Core Courses
X
Major Area Courses
Supportive Courses
Media and Management Skills Courses
Transferable Skill Courses

 

WEEKLY SUBJECTS AND RELATED PREPARATION STUDIES

Week Subjects Related Preparation
1 Business Analysis and Business Valuation in Offices// Lab Application: Patient registration, document registration in PROBEL Contemporary Office Management/ page: 67-80
2 Business Analysis and Business Valuation // HOMEWORK: At least 3 people related to a job will be surveyed, work analysis will be done. According to the results of business analysis; job description and job evaluation will be made and the competence of the appropriate staff will be determined for this work // Lab Application: Patient registration, document registration in PROBEL Contemporary Office Management/ page: 82-107
3 Performance Evaluation in Offices //Lab Application: Patient registration, document registration in PROBEL Contemporary Office Management/ page: 275-286
4 Systems Improvement Techniques in Offices // Presentation Subject: Time Management with Games, Conflict Management, Stress Management Contemporary Office Management/ page: 109-127
5 Conflict Management in Offices// Quiz Management and Organization in Business Page: 253-267
6 Conflict Management in Offices// Lab Application: Patient registration, document registration in PROBEL Human Resources Management Page: 267-273
7 Midterm
8 Time Management in Offices // Lab Application: Patient registration, document registration in PROBEL Contemporary Office Management/ page: 289-301
9 Stress Management in Offices Lab Application: Patient registration, document registration in PROBEL Contemporary Office Management/ page: 319-328
10 Form Management in Offices// Lab Application: Patient registration, document registration in PROBEL Medical Documentation and Secretariat Page: 307-333
11 Business and Professional Ethics in Offices // Lab Application: Patient registration, document registration in PROBEL//HOMEWORK: Write down a situation that is likely to occur in business life or an event that you are experiencing personally and evaluate it in terms of professional ethics. Contemporary Office Management/ page: 305-316
12 Filing Procedures in Offices // Lab Application: Patient registration, document registration in PROBEL Contemporary Office Management/ page: 331-353
13 Time Management, Conflict Management, Presentation of Stress Management Games
14 General Evaluation
15 Final
16 Review of the Semester  

 

Course Notes/Textbooks

 

Tengilimoglu, D. and Tutar, H. (2009). Contemporary Office Management, Ankara, 3rd Edition // Tutar, H. and Altınöz, M. (2013), Ankara, 8th Edition ISBN 978-975-02-1061-7

Suggested Readings/Materials

Professor Dr.Budak, Gonul and Prof.. Dr. Budak, Gulay (2004). Business Management, Izmir, 4th Edition // Prof. Dr. Erturk, M. (2012). Management and Organization in Business, Istanbul, 6th Edition // Tınar, M. Y. (1996). Working psychology, Izmir, 1st Edition // Güçlü, N. (2001). Stress Management, Gazi University Faculty of Education Degrees, Vol: 21, No: 1 Güçlü, N. (2001) // Time Management, Theory and Practice Education Open Journal System, issue: 25 MPM Publications TUBITAK, (2013) // 11th. National Office Management and Secretarial Congress (4-6 October 2012) Proceedings, Süleyman Demirel University, Isparta Medicine and Health Legislation Anadolu University Publications

 

EVALUATION SYSTEM

Semester Activities Number Weigthing
Participation
1
5
Laboratory / Application
16
20
Field Work
Quizzes / Studio Critiques
Homework / Assignments
1
5
Presentation / Jury
1
15
Project
Seminar / Workshop
Oral Exams
-
-
Midterm
1
25
Final Exam
1
30
Total

Weighting of Semester Activities on the Final Grade
70
Weighting of End-of-Semester Activities on the Final Grade
30
Total

ECTS / WORKLOAD TABLE

Semester Activities Number Duration (Hours) Workload
Theoretical Course Hours
(Including exam week: 16 x total hours)
16
2
32
Laboratory / Application Hours
(Including exam week: 16 x total hours)
16
1
Study Hours Out of Class
16
1
Field Work
Quizzes / Studio Critiques
-
Homework / Assignments
1
10
Presentation / Jury
1
20
Project
Seminar / Workshop
Oral Exam
-
Midterms
1
20
Final Exam
1
23
    Total
137

 

COURSE LEARNING OUTCOMES AND PROGRAM QUALIFICATIONS RELATIONSHIP

#
Program Competencies/Outcomes
* Contribution Level
1
2
3
4
5
1

To have the required contemporary theoretical and practical knowledge in his/her field

X
2

To use the material and technology related to his/her field, and make their maintenance, use the information and communication technologies at basic level

X
3

To have the competency to recognize the problems in his/her field, analyze them, develop evidence-based solutions and have the ability to share their suggestions with others

X
4

To be aware of legal responsibilities, conduct basic studies in her/his field independently

X
5

To communicate with patients, relatives and colleagues properly, comprehensively, honestly and explicitly, transfer his/her thoughts and knowledge through written and oral communication

X
6

To take responsibility as an active team member during the practices in his/her field

X
7

To commentate and evaluate the scientific information with a critical approach by the help of knowledge gained in his/her field

X
8

To comprehend the importance of lifelong learning, to determine and meet her/his learning needs, to develop herself/himself by monitoring the development in science and technology

X
9

To act by considering the universal ethical values, social and cultural characteristics

X
10

To know the concepts of occupational safety, patient safety, environmental protection and quality, and fulfill the requirements

X
11

To be able to follow information in his field and communicate with colleagues in English at least a level of European Language Portfolio A2 General Level

12

To document the patient information by using medical terminology effectively and efficiently

X
13

To determine the needs according to the requirements of the service and carry out activities for development in the field of medical documentation and secretariat

*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest