MYO 102 | Course Introduction and Application Information

Course Name
Secretariats Services
Code
Semester
Theory
(hour/week)
Application/Lab
(hour/week)
Local Credits
ECTS
MYO 102
Spring
2
0
2
4

Prerequisites
None
Course Language
Turkish
Course Type
Required
Course Level
-
Course Coordinator
Course Lecturer(s)
Assistant(s) -
Course Objectives The aims of the course are recognize the secretarial profession consciousness of the profession to accident to make the organization of secretarial work make a business plan develop interpersonal communication skills use of corporate communication techniques use the techniques in medical secretarial field
Course Description The students who succeeded in this course;
  • After completing this course, students will have the following knowledge and skills.
  • definition of theSecretary profession
  • The organization of secretarial work
  • business plan
  • the communication skills will use
  • use technicals of the medical secretary
  • perform activites of the Corporate organizations
Course Content The definition of secretarial work working places Duties and Responsibilities place of business life and its importance; Basic features of the secretarial profession secretarial services talk on the phone meeting management, arranging appointments; business trip arrangements; professional ethics professional image

 



Course Category

Core Courses
X
Major Area Courses
Supportive Courses
Media and Management Skills Courses
Transferable Skill Courses

 

WEEKLY SUBJECTS AND RELATED PREPARATION STUDIES

Week Subjects Related Preparation
1 Secretary Job Description//Activities of Secretary //Job Secretary Types Office Management Secretarial Services Page: 3-15
2 Professional Qualifications Personal Attributes Office Management Secretarial Services Page: 24-39
3 presentations: preparing conference// prepare English calender related with important days // Prepare Turkish calender related with important days//secretarial materials: Information About Business //Index Phone Book //Travel Information //Card Catalog //diary // Notebook Office Management Secretarial Services Page: 39-45
4 Communication Description //Communication Types //communication within people //Interpersonal Communication// organizational Communication Public Relations and Communications Page: 49-53// Health Contact Page: 3-28
5 Empathic Communication The Importance of Empathy in Health Care / Quiz Medical Documentation and Secretarial page: 6-9//Health Contact Page: 28-34
6 Secretarial Position at the management//Planning, organization, coordination, execution, monitoring functions Business Organization Page: 15-40
7 Business plan// Homework:job Simplification// Business Plan Page: 2-33
8 Midterm
9 Description Organizations Objectives of the organization benefits principles functions Organization Service Area Page: 3-9 Pages: 23-33
10 Types of Organizations Management Processes Service Areas Factors affecting the organization Homework: ways to increase the performance of Meeting Organization Service Area Page: 37-50
11 Corporate Organization definition, Objectives, Structure, stages Benefits and Features Corporate Organization Page: 6-23
12 Corporate Organization Types// Opening Departure (Jubilee) //Seminar// Conference //panel// Open session //Quiz//Homework: efficiency of use of secretary materials Corporate Organization Page: 27-39
13 Introduction (Launch) //Campaign// Promotion //Sponsoring Roadshow //ceremonies //Concert Competition Corporate Organization Page: 44-58
14 Medical Secretary Techniques Medical Documentation and Secretary Page: 251-267
15 general evaluation
16 final examination

 

Course Notes/Textbooks T. C. The Ministry of Education (2011), Office Management Secretarial Services (346SBI049), Ankara Yatkın, A. and Ü. N. (2010). Public Relations and Communications, Ankara, 3. Printing MEGEP (2007), Public Relations and Organization Services Organization Service Area, Ankara MEGEP (2007), Office Management and Secretarial Work Plan, Ankara MEGEP (2011), Public Relations and Corporate Planning Services Organization (342pr0006), Ankara Professor Dr. Ataklı, A.; Asst. Assoc. Dr. Kaplan, A. (2016), Medical Documentation and Secretary, Ankara
Suggested Readings/Materials Aysel Köksal Dilaver Tengilmoglu, Medical Secretary. Seçkin Publishing, London 2013 ISBN: 9789750223969 Yard. Assoc. Dr. Mehmet Altınöz, today's Business Environment Secretary, Yargıl Publications, 1997 Assoc. Dr. Dilaver Tengilmoglu, Öğr. Gör. Pınar Çoşan, Executive Assistant, Asil Publishing, 2004 Akyay Uygur, Hakan Koc, Secretarial Techniques, Detay Publishing, 2009 Asst. Assoc. Dr. Hasan Tutar, Professional Secretarial and Office Applications, Nobel Publications, 2001 Assoc. Dr. Dilaver Tengilmoglu Hasan Tutar, Modern Office Management, 2003 Kandur H., Electronic Document Management System

 

EVALUATION SYSTEM

Semester Activities Number Weigthing
Participation
15
5
Laboratory / Application
Field Work
Quizzes / Studio Critiques
-
Homework / Assignments
-
Presentation / Jury
-
-
Project
Seminar / Workshop
1
15
Portfolios
Midterms / Oral Exams
1
35
Final / Oral Exam
1
45
Total

Weighting of Semester Activities on the Final Grade
65
Weighting of End-of-Semester Activities on the Final Grade
35
Total

ECTS / WORKLOAD TABLE

Semester Activities Number Duration (Hours) Workload
Course Hours
Including exam week: 16 x total hours
16
2
32
Laboratory / Application Hours
Including exam week: 16 x total hours
16
Study Hours Out of Class
15
1
Field Work
Quizzes / Studio Critiques
Homework / Assignments
Presentation / Jury
-
15
Project
Seminar / Workshop
1
Portfolios
Midterms / Oral Exams
1
13
Final / Oral Exam
1
15
    Total
75

 

COURSE LEARNING OUTCOMES AND PROGRAM QUALIFICATIONS RELATIONSHIP

#
Program Competencies/Outcomes
* Contribution Level
1
2
3
4
5
1

To have the required contemporary theoretical and practical knowledge in his/her field

X
2

To use the material and technology related to his/her field, and make their maintenance, use the information and communication technologies at basic level

X
3

To have the competency to recognize the problems in his/her field, analyze them, develop evidence-based solutions and have the ability to share their suggestions with others

X
4

To be aware of legal responsibilities, conduct basic studies in her/his field independently

X
5

To communicate with patients, relatives and colleagues properly, comprehensively, honestly and explicitly, transfer his/her thoughts and knowledge through written and oral communication

X
6

To take responsibility as an active team member during the practices in his/her field

X
7

To commentate and evaluate the scientific information with a critical approach by the help of knowledge gained in his/her field

X
8

To comprehend the importance of lifelong learning, to determine and meet her/his learning needs, to develop herself/himself by monitoring the development in science and technology

X
9

To act by considering the universal ethical values, social and cultural characteristics

X
10

To know the concepts of occupational safety, patient safety, environmental protection and quality, and fulfill the requirements

X
11

To be able to follow information in his field and communicate with colleagues in English at least a level of European Language Portfolio A2 General Level

X
12

To document the patient information by using medical terminology effectively and efficiently

X
13

To determine the needs according to the requirements of the service and carry out activities for development in the field of medical documentation and secretariat

*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest